Our Specialties
The following is a list of the disciplines NEO Associates specializes in. To learn more about these specialties, please click on the links below.
| Facial Plastic Surgery & Cosmetic Procedures |
Allergy & Sinus |
| Snoring & Sleep Disturbance |
Hearing Loss & Hearing Aids |
| Pediatric ENT | Miscellaneous ENT |
See more detailed information on Office Procedures and Office Services below.
Office Procedures
The following is a list of procedures performed in the offices of Dr. Lai. Please refer to “Operating Room Procedures” to see those procedures performed by Dr. Burns and Dr. Lai in the Operating Room.
- Office Otoplasty (ear pinning)-immediate result without bandages.
- Blepharoplasty (eye lid tuck)
- BOTOX® for wrinkles/facial spasms
- RESTYLANE® soft tissue filler for facial wrinkles and lip augmentation-immediate results lasting 6-12 months
- Ear tube placement (adults)
- Microscope exam and cleaning of ears
- Skin lesion biopsy and reconstruction of defects after removal of skin cancers
- Treatment of Benign Positional Vertigo with the Epley Repositioning procedure-rapid and highly effective treatment of this common cause of vertigo
- Fine needle aspiration biopsy of lumps of the salivary glands, neck and thyroid gland
- Treatment of recurrent nose bleeds
- Scar revision
- Glycolic acid facial peels
- 24-hour double pH probe testing to evaluate laryngopharyngeal reflux (LPR)
- Flexible scope examination of nose/throat/vocal cords
- Rigid scope exam of the nose/tubinates/sinus drainage areas
- Removal of foreign objects from ears or nose
- Allergy testing using innovative pain-free techniques
Office Services
- Detailed history and comprehensive ENT exam on all new patients and consultations
- Consultation upon request of healthcare provider
- Consultation (second opinion) upon request of patient, parent or guardian
- Free cosmetic consultation
- New patients welcome
- Same day appointments — Expanded early morning & late afternoon office hours
- Evaluation and treatment of nasal fractures
- Evaluation of sinus diseases
- Evaluation of snoring and disturbed sleep
- Evaluation of ear problems
- Evaluation of swallowing problems
- Evaluation of lumps, masses or tumors of the head and neck
- Evaluation of nosebleeds
- Evaluation of swallowing problems
- Evaluation of inhalant allergies in children and adults
- Testing and treatment (including allergy shots) of inhalant allergy
- Evaluation of hearing loss and tinnitus
- Hearing aid fitting and on-site service






